Shipping policy

 

SHIPPING

Packages will be shipped by DPD or DHL Express. 
Due to the global outbreak of the coronavirus (COVID-19) there may be delays in shipping. 

Austria
€ 3,50 (0-5 kg)
Free shipping on orders over € 50

Germany
€ 5,00 (0-5 kg)
Free shipping on orders over € 50
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Belgium, Czech Republic, Denmark, Hungary, Luxembourg, Netherlands, Slovakia & Slovenia
€ 10,00 (0-5 kg)
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Bulgaria, Croatia, Cyprus, Estonia, Finland, France, Greek, Ireland, Italy, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden & United Kingdom 
€ 15,00 (0-5 kg)
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USA

DHL Express
€ 20,00 (0-2 kg)
€ 40,00 (2,5-5 kg)

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Additional Fees
Customs, Taxes, duties and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by UNITED FEDERATION OF CATS®, nor are they included in the order total. Any applicable fees will be due upon delivery.

Damage in transit
Before accepting the delivery please make sure that the parcel is not damaged and no item was removed. If necessary, open it in the presence of the delivery person. Please do not accept a torn or obviously opened package, otherwise you have tacitly confirmed receipt in perfect condition (if in doubt, write down the name of the deliverer).